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Orders are processed within 1-2 business days. Shipping times via Canada Post typically range from 3-7 business days, depending on your location in Canada. You will receive a tracking number once your order is shipped.

Yes! We offer free shipping on all orders over $75 within Canada

 Absolutely. Once your order is shipped, you will receive an email with your Canada Post tracking number. You can use this number to monitor your package's progress online.

If you live in the Vancouver area, you can select "Local Pickup" at checkout. We will send you an email notification once your order is ready. You can then come to our store at 1020 Commercial Dr to collect it during our business hours (Monday-Saturday, 9:00 AM - 6:00 PM).

Please bring a copy of your order confirmation email (either printed or on your phone) so we can quickly locate your package

Currently, we only ship within Canada. We are working on expanding our shipping options in the future

Q: What if my package is damaged or lost? A: In the rare event that your package is damaged or lost, please contact our customer support team immediately at [email protected] or ⁦+1 (778) 302-2532⁩ We will work with Canada Post to resolve the issue as quickly as possible.